SHIPPING INFORMATION
Thank you for choosing Flexible Choice LLC! We are committed to providing you with a convenient and safe shopping experience and ensuring that your order is delivered as quickly as possible. Please read the following shipping terms carefully before purchasing.

  1. Shipping Area
    We currently offer shipping services within the United States, and occasionally carry out international shipping programs. The specific shipping options and costs will vary depending on your shipping address. Please confirm your shipping address and available shipping options at checkout.
  2. Shipping Methods and Costs
    We offer a variety of shipping methods, and you can choose the appropriate shipping method according to your needs. Shipping costs are calculated based on the following factors:
    ● Shipping Address: Different regions and states may have different shipping costs.
    ● Shipping Method: We offer standard, expedited and other shipping options, and you can choose the shipping method that suits your timeliness needs.
    ● Order Total Amount: In some cases, we offer free shipping. Please refer to our promotions for details.
    Shipping costs will be displayed at checkout and include the shipping method you choose and other related costs.
  3. Processing Time
    ● Order Processing: Once you place an order and complete payment, we usually process and prepare your order within 1-2 business days. If your order includes custom items or has other special requirements, processing time may be slightly delayed.
    ● Shipping notification: When your order has been shipped, you will receive a confirmation email with a tracking number, which you can use to check the shipping progress.
  4. Estimated delivery time
    ● Standard delivery: Normally, the order will be delivered within 5-7 business days. The specific time varies depending on the logistics situation in your area.
    ● Expedited delivery: If you choose expedited delivery, the order will usually be delivered within 2-3 business days. Expedited delivery is suitable for orders that need to be delivered quickly, but additional shipping fees are required.
    Please note that the above time is only an estimated delivery time, and the actual delivery time may be affected by uncontrollable factors such as weather, holidays, and traffic.
  5. Order tracking
    Once your order is shipped, we will send a tracking number by email. You can use this number to track your package through the logistics company’s website and understand the shipping status of your order in real time.
  6. Shipping delays
    Although we try our best to ensure on-time delivery, orders may be delayed due to uncontrollable factors (such as weather, shipping company issues, holidays, etc.). We will do our best to keep you informed and provide updated delivery information if a delay occurs. If your package does not arrive on time, please feel free to contact us and we will assist you as soon as possible.
  7. Lost and Damaged Items
    ● Shipping Damage: If the item you received was damaged during shipping, please contact our customer service team as soon as possible and provide photos of the damaged item and order information. We will arrange a return or exchange for you after confirming the damage.
    ● Lost Package: If your package is lost during shipping, please notify us as soon as possible and provide tracking information. We will work with the shipping company to do our best to retrieve your package. If we cannot retrieve it, you can apply for a refund or exchange for the item.
  8. Return Shipping Costs
    Unless the item has quality problems or is shipped incorrectly, our return policy stipulates that the shipping costs incurred for returns are borne by the customer. If your item is eligible for return and there is a quality problem, we will cover the return shipping costs.
  9. Shipping Address Changes
    Once your order has been processed and shipped, the shipping address cannot be changed. If you find that the address is wrong after the order is submitted, please contact our customer service team as soon as possible. We will try our best to assist you in changing it before shipping, but there is no guarantee that the address change will be successful.
  10. Packaging
    We are committed to ensuring that the goods are safe and intact during transportation. All orders will be shipped in standard packaging. For special packaging requirements or gift packaging, you can indicate it during checkout and we will do our best to meet your needs.
    Contact Us
    If you have any questions about our shipping policy or need further assistance, please contact us via the following methods:
    Customer Service Email: robertcuecha@robertcuechashop.com
    Phone: 7209835229

Thank you for choosing Flexible Choice LLC! We will wholeheartedly provide you with a quality shopping experience and efficient shipping services.